January 3rd, 2012. If I pay county property tax today, I get a 3 % discount. Not much, but worth it. I go online to the tax payment web site, and the first page is a login screen. Your property number, Name, or address of property.
Not one for numbers, I typed in my name and clicked search button. After a few moments, I got a "No results Found" message. Impossible. Or was it..
I looked at the billing statement and saw that my name was Last, First. What?
So I tried the backwards combo and was able to access the system.
In my frustration, I sent an email to the tax collector's office this afternoon, stating the problem and potential solutions.
Surprisingly, I got a positive response back this evening. And they are going to fix it. Where is Bugzilla when you need it?
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Hello Mr. Graham,
Thank you for contacting your Constitutional Tax Collector’s office and your suggestion.
The search option field can be clarified in more detail by stating “Enter: Last name First Name”. We appreciate your feedback and will submit the necessary changes.
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One person can make a difference.
